Division Manager, Housing

Job Description:

Division Manager, Housing

Description

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Austin Housing creates and preserves housing opportunities to stabilize communities.

Job Description:

Division Manager, Housing

Purpose:

Under general direction and working independently, this position provides leadership on community development, housing development, and partnership initiatives and manages core programs, projects, and activities within a division of the Housing Department.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Provides leadership, strategic direction, and management for a division or unit within the Housing Department.
  
• Develops and monitors budgets and implements strategies to maintain the financial well-being of the division, department, and City.
  
• Develops and implements short- and long-range goals and objectives. Evaluates, develops, improves, and promotes the division’s business plan.
  
• Manages operations of the division with other City divisions, departments, or outside entities to ensure continuity of the services delivered by the division and department to the community.
  
• Ensures division objectives are met while managing changes to equipment, budget, and personnel to meet department needs.
  
• Evaluates operational efficiencies and cost effectiveness and develops and implements improvement strategies.
  
• Administers and develops program activities and provides technical expertise to division staff, other agencies, the community, and program participants.
  
• Conduct needs assessment and studies.
  
• Builds strategic alliance among community-based organizations (public, private and/or not-for-profit).
  
• Recommends, develops, or modifies program procedures, guidelines, standards, and policies to achieve program goals and objectives and determines changes that need to be made in program policies and procedures based on feedback from customers, officials, service providers, and community groups.
  

Responsibilities - Supervisor and/or Leadership Exercised:

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge in managing municipal projects and programs.
  
• Knowledge of Federal, State and Local laws and ordinances.
  
• Knowledge of city practices, policies, and procedures.
  
• Knowledge of supervisory and managerial techniques and principles.
  
• Knowledge and understanding of the concepts of equity, including experience in applying equity frameworks to established laws, ordinances, and long-standing practices.
  
• Skill in executing results-oriented business plans, preparing budgets, and developing and implementing business processes.
  
• Skill in developing and promoting program management best practices.
  
• Skill in collaborating with others to accomplish goals across organizational divisions.
  
• Skill in writing, reviewing, and interpreting technical documents and making public presentations.
  
• Skill in handling conflict and uncertain situations
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in using computers and related software applications.
  
• Skill in data analysis and problem solving.
  
• Skill in oral and written communication.
  
• Ability to work with frequent interruptions and changes in priorities.
  
• Ability to exercise good judgment, tact, and diplomacy in all dealings and maintain confidentiality as required.
  
• Ability to establish and maintaining good working relationships with other city employees and the public.
  
• Ability to negotiate, making independent judgments.
  
• Ability to resolve contractual or purchasing issues.
  
• Ability to use an equity lens and framework to create inclusive, diverse, and safe workplaces and community programs.
  
• Ability to manage diversity, understand inclusion, and work with diverse communities or populations to build constructive and effective relationships.
  
• Ability to establish and maintain good working relationships with other city employees and the public.
  

Minimum Qualifications:

• Graduation with a Bachelor’s degree from an accredited college or university with major coursework in related field plus five (5) years of related experience, including three (3) years of experience which were in a leadership or supervisory capacity.
  
• Experience may substitute for education for up to four (4) years
  

Licenses and Certifications Required:

Valid Texas Class C Driver License.

Preferred Qualifications:

• Extensive experience in affordable housing development and finance , including demonstrated expertise with federal, state, and local housing programs such as HOME, CDBG, LIHTC, and HUD regulations.
  
• Strong knowledge of affordable housing compliance and asset management , including experience overseeing long-term monitoring of income-restricted units and ensuring regulatory compliance across a diverse housing portfolio.
  
• Ability to lead cross-functional teams and manage complex projects , particularly in a municipal or public sector environment, with a focus on housing policy, development, or community development.
  
• Experience preparing and delivering presentations and reports to boards, commissions, elected officials, or community stakeholders, with strong written and verbal communication skills.
  
• Familiarity with public-private partnerships and innovative financing models for affordable housing, including leveraging local funding sources and aligning with strategic housing goals.
  
• Proficiency in data analysis and performance tracking , with the ability to use data to inform decision-making, evaluate program outcomes, and ensure accountability.
  
• Certification or training in housing development, asset management, or compliance monitoring or the ability to obtain within six (6) months of employment (e.g., CHAM, HCCP, or similar) is a plus.
  

Salary:

Commensurate with experience and qualifications.

Office Location:

1000 East 11th Street

Austin, Texas 78702

Days and Hours:

Monday - Friday

8:00 a.m. - 5:00 p.m.

Hours may vary due to operational needs. An alternative schedule and remote work/teleworking options are available for eligible positions, but position requires a minimum of 40% per week in office standard.

When completing the City of Austin employment application:

A detailed and complete A complete and detailed employment application is required to evaluate your qualifications. Please follow the guidelines below:

• Clearly describe your experience for each position, especially as it relates to the minimum and preferred qualifications.
  
• Include all relevant experience, including supervisory or leadership roles.
  
• This information will be used to determine interview eligibility and starting salary, which is based on documented experience.
  

Important Reminders:

• A cover letter and résumé are required for this position. Both must be uploaded at the time of application. Applications without these documents will be considered incomplete and will not be reviewed.
  
• A résumé or cover letter does not replace a fully completed application.
  
• Do not use phrases like “see résumé” or refer to other documents to complete any section.
  
• The “Duties and Responsibilities” sections must be fully completed.
  
• The application is the primary basis for evaluating qualifications and determining compensation.
  
• Include all employment you wish to be considered, with job titles, dates, duties, and responsibilities for each role.
  
• Once the job posting closes, applications cannot be modified.
  

Use of AI is strictly prohibited to respond to the application and during the interview process.

If you are selected to interview: If you are identified as a top candidate, verification of your education, which may include high school graduation or GED, undergraduate and/or graduate degrees, will be required. You must provide proof of education from an accredited organization or institution, as well as proof of your professional licenses or certifications. If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.

If you are selected to interview: If you are identified as a top candidate, verification of your education, which may include high school graduation or GED, undergraduate and/or graduate degrees, will be required. You must provide proof of education from an accredited organization or institution, as well as proof of your professional licenses or certifications. If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.

Benefits:
Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information.

Background Check:

• A criminal background check may be required, depending on the responsibilities of the position.
  

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

Please note that the Department may close the job posting at any time after seven (7) days.

Notes to Candidate:

This position will lead the City’s asset management, compliance, and monitoring of Austin Housing Finance Corporation and Rental Housing Development Assistance (RHDA) funded properties. This role ensures portfolio performance, long-term affordability, and regulatory compliance in alignment with Resolution No. 20251106-023 and RHDA Program Guidelines, by conducting financial reviews, audits and budget to actual analyses.

The position supervises staff, oversees financial and operational performance, and serves as the primary City liaison with developers, property managers, investors, and regulatory partners. Additionally, this position will provide leadership for the expanding portfolio of properties that provide for income restricted housing units across the city: reviewing partnership agreements, regulatory documents and financing structures to confirm enforceability of terms; conducting site visits and evaluating property management performance; assigning risk ratings; preparing watch list reports and communicating performance trends to leadership and stakeholders.

Driving Requirement:

This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation (DRE) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

To view the City of Austin recruitment video, please click here.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2026-01-07