Airline Service Development Coordinator

Job Description:

Airline Service Development Coordinator

Description

The Role:
The Airline Service Development Coordinator supports the Airline Service Development (ASD) team by coordinating projects and events, managing sales and client systems, providing administrative support, and delivering service to stakeholders of the Las Vegas Convention and Visitors Authority (LVCVA). The ASD Department partners with Harry Reid International Airport and LVCVA's air service consultancy to retain and expand airline service to Las Vegas. As the first point of contact for the ASD Team, the Coordinator supports strategic initiatives with airlines, hotel and industry partners, vendors, and internal departments, blending administrative and marketing support to help recruit and retain air service, offering an exciting opportunity to contribute to the continued growth of Las Vegas air travel.

What You’ll Accomplish
Keep in mind that this list is not all-inclusive.

• Provide project management and administrative support for ASD initiatives, including task tracking, goal monitoring, outcome reporting, and process improvement.
• Plan and coordinate logistics for departmental projects and events such as sales missions, familiarization tours, travel contests, client meetings, and air service activities in collaboration with internal teams, partners, and Harry Reid International Airport.
• Coordinate business travel, itineraries, and calendars for the ASD Team, including airline executive visits, lodging, and transportation.
• Manage contracts, budgets, invoices, payments, expense reports, and financial reporting, including tracking co-op marketing support and preparing regular reviews.
• Maintain departmental systems and databases, ensuring accurate client and project information, records retention, and promotional item inventory.
• Conduct research and compile reports for leadership and partners to support decision-making and highlight trends or performance insights.
• Provide front-line service and administrative support to internal and external stakeholders, including correspondence, scheduling, mail processing, procurement, and other duties as assigned.

What We’re Looking For

• High school diploma or GED required; additional education in business, aviation, hospitality, tourism, or a related field preferred.
• Minimum of two years of administrative or secretarial experience, preferably in an airport, aviation, destination marketing, resort, or special events environment.
• Demonstrated ability to handle confidential and sensitive information with discretion and professionalism and to build trust with a diverse, global group of airline partners and stakeholders.
• Proven project management and administrative support skills, including coordinating complex, multi-stakeholder initiatives and managing competing deadlines.
• Strong organizational, time management, and prioritization skills, with the ability to multitask and work independently in a fast-paced environment.
• Strong interpersonal, problem-solving, and customer service skills, with the ability to listen actively and communicate clearly and effectively.
• Strong interest in aviation and tourism; knowledge of the Las Vegas hospitality industry is preferred
• Flexibility to work primarily in-office or remotely, as assigned, and collaborate effectively with team members and cross-functional departments.
• Demonstrated ability to learn, retain, and follow operational guidelines, policies, and procedures.
• Exceptional attention to detail in composing, proofreading, and data entry tasks.
• Above-average written and verbal communication skills, with the ability to present information and respond to inquiries from managers, clients, vendors, customers, and the general public.
• Demonstrated commitment to inclusion and respect for diverse perspectives.
• Proficiency in Microsoft Office and standard office equipment, including Word, Excel, PowerPoint, and Outlook, and flexibility to work outside of regular business hours as required.

The Las Vegas Convention and Visitors Authority (LVCVA) provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the LVCVA will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]

PROFESSIONAL-CLASS BENEFITS

Total compensation at the Authority consists not only of the salary paid, but also of the various benefits offered, such as group health and life insurance and retirement plan. Depending on the type of insurance selected, adding these benefits increases an employee's total compensation from between 30 to 40 percent.

NEVADA PERS RETIREMENT PROGRAM

• 100% EMPLOYER PAID
• https://www.nvpers.org

NO SOCIAL SECURITY TAXES WITHHELD

INSURANCE - 100% Employer Paid

• Medical/Dental/Vision/Rx Insurance (employees and dependents)
• Life Insurance - $15,000plus an amount equal to your annual base salaryup to a max of $125,000
• Long-Term Disability (LTD) Insurance

VOLUNTARY INSURANCE - Employee Paid

• Life Insurance
• Supplemental Insurance
• Long-Term Care Insurance
• Flexible Savings Accounts (FSA & Dependent Care FSA)
• Pet Insurance

PAID HOLIDAYS

• 13per year, includes birthday

PERSONAL TIME OFF (PTO)

ANNUAL MERIT INCREASE - July

• Ambassadors are eligible for an increase to base pay based on achievement of performance measures.

ANNUAL PERFORMANCE INCENTIVE

• Ambassadors are eligible for a performance bonus based upon achievement of goals and successes.

DEFERRED COMPENSATION (IRS Section 457)

OTHER

• Employee Assistance Program

NOTE: Benefits subject to change based on the discretion of management

Salary:

$25.19 - $31.49 Hourly