Operations Compliance Coordinator

Job Description:

Operations Compliance Coordinator

Description

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Under minimal direction, this position provides operations-related evidence and expertise in support of regulatory compliance with requirements set forth by Electric Reliability Council of Texas (ERCOT), North American Electric Reliability Corporation (NERC), the Public Utility Commission of Texas (PUCT), and other regulatory bodies. Provides valued guidance and recommendations to appropriate stakeholders to ensure deliverables and assignments are implemented.

Job Description:

Purpose:

Under limited supervision, supervises and provides counseling, case management, and crisis intervention services to at-risk adults, and oversees the intake, outreach, clinical, and case management services.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Provides evidence and expertise during internal and external mock audits, ERCOT inspections, and NERC audits.
  
• Consults, communicates, and coordinates operational regulatory and compliance activities with Corporate Compliance on regulation requirement updates, audit schedules, incoming.
  
• Requests for Information (RFI) and compliance results. Provides Corporate Compliance with evidence (data, records, reports, analyses, etc.), responds to audit inquires, and attends audit interviews as a subject matter expert.
  
• Evaluates, analyzes, and implements compliance-related strategic activities, including training, for Austin Energy operational units.
  
• Maintains schedule of upcoming compliance deadlines, communicates necessary measures to operational unit personnel, and supports maintenance activities, including predictive, preventative, and corrective maintenance programs.
  
• Collects and collates evidence in preparation for summer and winter seasons, sends evidence documentation for management signatures, and transmits documentation to Corporate Compliance for attestation in time to meet seasonal deadlines.
  
• Plans, leads, and coordinates operational unit efforts to ensure compliance through activities involving internal personnel and contractors to test, measure, and validate operating parameters.
  
• Leads development and updating of operational unit procedures, maintains development records, and ensures procedures are approved.
  
• Communicates with other operational unit teams on scheduling activities and receiving, analyzing, and retaining data for evidentiary purposes.
  

Responsibilities - Supervisor and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training and guidance to others.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of NERC standards applicable to the operational unit.
  
• Knowledge of ERCOT protocols and operating guides applicable to the operational unit.
  
• Knowledge of PUCT requirements applicable to the operational unit.
  
• Skill in presenting collected data in tables, pictures, and drawings using Adobe Acrobat, Microsoft Excel, PowerPoint, Word, and Outlook.
  
• Skill in interpersonal communication and conflict resolution.
  
• Skill in organizing and maintaining documentation, instructions, and written evidence.
  
• Ability to influence without authority.
  
• Ability to stand firm in commitment to safety and quality against outside pressures.
  
• Ability to interpret standards and apply written requirements into operational-level policies, procedures, and documentation.
  
• Ability to work independently, establishing processes and priorities.
  
• Ability to track multiple concurrent projects and maintain control of resulting documentation.
  
• Ability to communicate critical information to operators, technicians, engineers, managers, directors, and other relevant operational unit personnel.
  
• Ability to create and maintain positive relationships with internal and external customers.
  

Minimum Qualifications:

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in Business, Engineering or in a field related to the job, plus four (4) years of energy industry, electric utility industry, and/or regulatory agency experience.
  
• Relevant experience may substitute for education up to four (4) years.
  

Preferred Qualifications:

• Experience working at any of the following organizations: FERC, NERC, ERCOT, PUCT, Texas RE.
  
• Experience working at any of the following: any RTO/ISO, any power plant, any utility that operates power plants.
  
• Experience at conducting regulatory compliance audits or being audited.
  
• Experience with: drafting and revising procedures: writing scopes of work; creating and conducting training presentations. *Experience with generators with a capacity greater than 25MW, combustion turbine generation, and/or combined cycle generation.
  
• Familiarity with electrical laws and principles.
  
• Intermediate proficiency or better with Microsoft Word, Excel, and Outlook.
  
• Strong skill and experience with prioritizing work for multiple projects concurrently.
  

Notes to Candidate:

The Operations Compliance Coordinator for Sand Hill Energy Center (SHEC) is responsible for the overall compliance with federal and State regulations pertaining to the generation of electricity. The OCC stays current on the latest revisions of regulations from NERC, ERCOT, and the PUCT, as well as remaining current on electric utility best practices, and applies them to how SHEC operates. The OCC ensures that SHEC remains current and compliant with all such regulations at all times, and maintains the recorded evidence of that compliance. The OCC engages with plant personnel, other Austin Energy personnel, and even hires contractors as needed for all efforts necessary to maintain compliance.

This position is physically located at Sand Hill Energy Center in Del Valle, which is a somewhat remote location and inaccessible via public transportation, and will sometimes require attendance at in-person meetings at other Austin Energy locations. Some remote work may be authorized, but the OCC is expected to be physically present at the power plant and provide their own transportation.

This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services.

Work Location: Sand Hill Energy Center, 1101 Fallwell Ln., Del Valle, TX 78617

Work Hours: Monday through Friday 7:00 a.m. to 4:00 p.m.

May work evenings, weekends or holiday to support the 24-hour Utility operations.

Salary: $80,490 (min) to $102,200 (mid)

Employment Application:

• The City of Austin employment application is an official document; incomplete applications will not be considered.
  
• Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.
  
• The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.
  
• Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable.
  
• Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.
  

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. You must also provide proof of your professional licenses or certifications.
  
• If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
  

NERC
This position will require a NERC Clearance.

ERCOT
This position requires the use of an ERCOT Digital Certificate (EDC) and therefore will require a Security Review to determine if the candidate meets all the requirements for issuance of the EDC.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2026-03-11