OFFICE SUPPORT SPECIALIST - LICENSING & RECORDING

Job Description:

OFFICE SUPPORT SPECIALIST - LICENSING & RECORDING

Description

OVERVIEW

As an Office Support Specialist within the Auditor’s Office Licensing and Recording division, you will serve as a trusted guardian of legally governed records and transactions that directly impact individuals, families, and businesses across the community. Every vehicle title processed, every business license issued, and every document recorded contributes to the legal and economic foundation of the county.

What makes this opportunity exceptional is its blend of technical precision, regulatory expertise, and high-level customer engagement. You will navigate complex Washington State laws, county ordinances, and agency regulations while delivering outstanding service in a high-volume public environment. By ensuring compliance, accuracy, and accountability in licensing and recording processes, you play a vital role in protecting public trust.

As an Office Support Specialist, you will:

• Administer and process complex vehicle, vessel, business, and marriage licensing transactions in full compliance with Washington State laws, county ordinances, and Department of Licensing (DOL), Department of Revenue (DOR), and Department of Natural Resources (DNR) regulations, ensuring 100% documentation accuracy and legal sufficiency.
• Examine, analyze, and create legally binding public records by reviewing detailed documentation for completeness, authenticity, and regulatory compliance, safeguarding the integrity of county records.
• Calculate and collect accurate fees for a high volume of transactions, managing cash, checks, money orders, credit/debit payments, and in-house charge accounts.
• Balance and reconcile daily receipts and assigned inventory of license tabs and plates, conducting research and resolving discrepancies to maintain accountability and prevent loss.
• Leverage technology systems to capture, image, store, retrieve, and securely dispose of sensitive documents in accordance with Washington State retention schedules and privacy requirements.
• Collaborate cross-functionally with departments such as Public Works and the County Treasurer to process surveys, plats, condominiums, and large lot maps, ensuring tax certifications, seals, and governing approvals meet statutory standards before public release.
• Investigate and resolve complex customer inquiries, concerns, and complaints through tactful communication and problem-solving in a high-volume public service environment.
• Adapt and prioritize workload demands while maintaining high accuracy standards and meeting operational deadlines in a fast-paced, compliance-driven setting.

What You Bring:

Professional Credentials/Licensing:

• Ability to obtain Washington State Department of Licensing Vehicle Field System certification within six (6) months of hire (Required).
• Commitment to maintaining required annual education hours to retain DOL certification.

Technical/Industry Background:

• Minimum of two (2) years of administrative, clerical, or specialized office experience with heavy public contact (Required).
• Related education demonstrating required knowledge, skills, and abilities to perform the job may substitute for up to six months of experience.

Specialized Expertise:

• Strong knowledge of basic accounting and mathematics for fee calculation and reconciliation.
• Experience balancing daily receipts including cash, checks, and credit card transactions.
• Proficiency in document imaging, database systems, word processing, spreadsheets, and web-based systems.
• Ability to maintain confidentiality and handle sensitive information in accordance with strict legal standards.

Communication/Interpersonal Skills:

• Exceptional customer service skills with the ability to navigate challenging interactions professionally and diplomatically.
• Demonstrated ability to establish and maintain effective working relationships using tact, courtesy, and sound judgment.

For the complete job description: https://www.kitsap.gov/hr/JobClassifications/Office%20Support%20Specialist%20-%20L%26R.pdf
For more information about the Auditor's Office, please visit: Kitsap County Auditor

OTHER POSITION RELATED INFORMATION

• Who May Apply: This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills.
• This position is classified as eligible for overtime under the Fair Labor Standards Act (FLSA)
• This position is covered under AFSCME Local 1308 Courthouse Employees collective bargaining agreement ( https://www.kitsap.gov/hr/Documents/KC-070-25%20CBA%20AFSCME%201308%201.1.2025%20-%2012.31.2027.pdf) and the Kitsap County Personnel Manual ( https://www.kitsap.gov/hr/Documents/Personnel%20Manual%202026/Personnel%20Manual%20-%202026.pdf ) . Internal applicants should be aware that a change in union status or bargaining unit may impact your benefits and accruals. Please contact Human Resources if you have questions.
• Prior to employment, the successful candidate must:
  
  • Submit official transcripts from an accredited college or university or business school, if education is being used to meet the minimum qualifications.
  • Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, as determined by the hiring authority at time of job posting.
  • Authorize and complete a criminal background check. Information received is reviewed on a case-by-case basis and will not necessarily remove a candidate from consideration.
  • Criminal Conviction Standards:
    • The successful incumbent will or may have unsupervised access to children under 18 years of age, a vulnerable adult, or a vulnerable person, or access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check by law enforcement agencies, which may include fingerprinting.
• Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office.
• Work hours for this position are Monday - Friday, 8 a.m. - 4:45 p.m.
• This posting may be used to fill future openings.
• Only authorized employees and hiring authorities have access to the application materials submitted. Per RCW 42.56.250, all applications for public employment, including the names of applicants, resumes, and other related materials submitted with respect to an applicant are exempt from public inspection.

At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees.

County Paid Benefits Include:
Medical - Kaiser Permanente (HMO) or Aetna (PPO)
Dental - Delta Dental or Willamette
Vision - VSP
Flexible Spending Accounts (FSA)
Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL)
MetLife Long Term Disability
Voya Voluntary Insurance
Transportation incentives
Employee Assistance Program
Travel Assistance Program
Wellness program
Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: Benefits or the Kitsap County Digital Benefits Guide .

*Voluntary benefit options also available at the employee's expense

Retirement:
Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security.

Deferred Compensation (IRS Plan 457b): tax-deferred savings program

Holidays
11 paid holidays and 2 additional floating holiday per year, 1 additional floating holiday after 10 years of service.

Vacation Leave
New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows:
Upon completion of 2 years: 15 days per year (10.00 hours per month)
Upon completion of 5 years: 20 days per year (13.33 hours per month)
Upon completion of 10 years: 25 days per year (16.67 hours per month)

Sick Leave
All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next.

***Part-time employees benefit contributions and leave accruals will be prorated***

Additional compensation that you may be eligible for:
Shift differential
Overtime
Stand by pay
Call-back pay

Current County Employees
If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status.

Union Membership
This position is covered under AFSCME Local 1308 Courthouse Employees collective bargaining agreement. To view the bargaining agreement please visit our website: https://www.kitsapgov.com/hr/Pages/Collective-Bargaining-Agreements.aspx

NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsap.gov/hr/Documents/Personnel%20Manual%202026/Personnel%20Manual%20-%202026.pdf

Closing Date/Time: 3/15/2026 11:59 PM Pacific

Salary:

$25.91 - $33.15 Hourly