Management Assistant

Job Description:

Management Assistant

Description

Description

If you are looking to be part of a team that drives the success of local business and strengthens the City’s economic future, apply to join the City of Tustin’s Economic Development Division as a Management Assistant. Through strategic partnerships, the Economic Development Division delivers programs, training, and educational resources that empower local businesses to grow and thrive. From coordinating programs and special projects to supporting housing initiatives through the Tustin Housing Authority, the division plays a key role in building a thriving, opportunity-rich community.

In this community-engaged role, the Management Assistant supports the division’s initiatives by performing, coordinating, and administering a variety of technical and administrative duties. Assignments will involve regular interaction with Tustin businesses, as well as attendance at partner events and meetings.

The ideal candidate will be a highly organized, detail-oriented self-starter with excellent communication and interpersonal skills, along with a strong service orientation that will enable them to serve as a polished and effective representative of the City.

THE CITY:

Tustin is a vibrant and charming city nestled in the heart of Orange County. The City remains true to its quaint heritage while warmly welcoming neighbors and planning for purposeful growth in the future. Called home by a passionate and diverse community, Tustin is a place for all generations and every walk of life. Behind this beloved community, there is a team of practiced public servants who steward the City’s future while maintaining its unique charm and rich history. By balancing the needs of today with optimism for tomorrow, the City of Tustin works to realize its vision of a safe, high-quality and thriving community.

SELECTION PROCESS:

Application materials will be carefully reviewed to identify candidates who meet the minimum qualifications for this position. Candidates who meet the minimum qualifications for this position will be invited to participate in an online assessment. An overall evaluation of each candidate's score on the online assessment, and their training and experience, will be considered in determining who advances in the selection process to a panel interview. All candidates who pass the panel interview will earn placement on the eligible list, which is valid for one (1) year and may be used for current and future vacancies in the job classification.

Examples of Duties

Duties may include, but are not limited to, the following:

• Administers and/or coordinates specific departmental programs and projects; conducts business outreach, often as part of a team, to connect local businesses to resources and support; and coordinates business support activities across multiple City divisions and departments with tact and diplomacy

• Collects, analyzes, processes, and monitors data and information; prepares and presents forecasts; implements changes to database systems, files, and records

• Reviews and verifies materials information for accuracy, completeness, and conformity with established policies and procedures

• Investigates, interprets, analyzes, and prepares recommendations for improvements or changes to departmental programs and services

• Receives and screens incoming telephone calls and visits from City staff and the public; responds to inquiries and provides information regarding departmental programs, policies, and procedures; researches and explains policies, practices, and requirements; refers callers and visitors to appropriate staff as appropriate

• Coordinates and implements meetings, orientation sessions, workshops, and special events; provides information and explains policies and procedures

• Conducts research and surveys from a variety of sources for assigned projects; investigates issues, compiles and assembles data, performs basic statistical analysis, and prepares summary reports

• Prepares and updates a variety of departmental forms, manuals, and informational materials

• Assists management staff with preparation and administration of budget; tracks program expenditures and revenue; prepares budget reports

• Maintains knowledge of current trends and regulations in the area of assignment

• Provides general administrative support staff to department management, as needed

Minimum Qualifications

A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes:

Education and/or Experience:

Associate's degree with coursework in public administration, business administration, or a related field; and one (1) year of administrative or technical experience. Familiarity with economic development principles and community engagement is desirable but not required. Experience supporting marketing campaigns and developing promotional materials, including content creation for social media and email marketing, is also desirable.

Licenses and/or Certificates:

Possession of a valid California Class C driver's license and an acceptable driving record.

Special Requirements:

Satisfactory results from a background investigation, physical examination and administrative screening. Depending on position assignment, may be required to occasionally work outside of regular work hours (e.g. evenings, holidays, and weekends) to attend meetings and work events.

Knowledge, Skills & Abilities:
To view the knowledge, skills, & abilities required of the position, please follow the link here .

Working Conditions & Physical Demands

Information on the physical demands, mental demands, and work environment for the position can be found by following the link here .

The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities.

The City of Tustin offers a comprehensive compensation and benefit program that includes:

FLEXIBLE BENEFIT PLAN
The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount for Employee + 2 is $2050 per month.

The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans.

RETIREMENT
Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City.

Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 7.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution).

DEFERRED COMPENSATION
Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program and the City contracts with Nationwide Retirement Services.

GENERAL LEAVE
General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service.

HOLIDAYS
The City has 13 paid holidays per calendar year.

LIFE INSURANCE
Full-Time employees receive a $100,000 life insurance policy.

LONG-TERM DISABILITY
The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident.

ALTERNATIVE WORK SCHEDULE
The 9/80 alternative work schedule is available for most full-time positions.

RETIREE HEALTH INSURANCE
Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service.

TUITION REIMBURSEMENT
After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university.

EMPLOYEE ASSISTANCE PROGRAM
Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services.

MEDICARE
All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%.

SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM
The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis.

SPECIALITY PAY
The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Water Certificate Pay, Stand-by Pay, Call-Back Pay, and Shift Differential.

Closing Date/Time: 3/30/2026 5:00 PM Pacific

Salary:

$66,892.80 - $90,084.80 Annually