Job Description:

Business Analyst (Business Professional II) - Administration, Business Services Team

Description

About the Position

In this role, you will...

• Support the Program Administrator in the implementation and ongoing use of the County’s Land Information Management System (Accela) for Planning and Development Services.

• Collaborate with internal divisions, Enterprise Information Technology, and other departments to ensure the Accela platform is implemented and utilized effectively.

• Work with stakeholders to gather and document business requirements, analyze processes, and identify opportunities to improve efficiency and service delivery.

• Assist with designing and implementing system and process improvements, including developing functional specifications and supporting system enhancements.

• Serve as a liaison between business units and technical teams, helping guide communication, change management, and system adoption.

• Monitor system performance, conduct gap analysis, and recommend continuous improvements to support departmental goals.

• Provide support with project coordination, risk identification, and quality assurance to ensure solutions meet business needs.

About the Schedule

Work Hours:

• Full-time, 40 hours per week.

• Typical Schedule: Monday - Friday, 08:00 a.m. to 05:00 p.m. (no weekends!)

As a reminder, all county employees are considered essential and must be prepared to protect and support the community and its citizens. Each employee, without exception, will have a duty assignment and be required to work during a disaster or declared emergency.